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Shipping Policy

Shipping charges
Shipping charges vary depending on weight, shipping method and destination. Shipments cannot be delivered to P.O. boxes and restricted areas.

Shipping methods
Singapore Post & Federal Express

Order Processing Time
If the items are in stock and not on back order, your order will be shipped within 7 working days. Items on back order will be shipped as soon as they are available.

Shipping Time
Shipping time does not begin until the processing time is complete. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond the delivery estimates.

Standard shipment within Singapore can take up to 5 working days and express shipment can take between 1 to 3 working days.

Standard shipment to destinations outside Singapore can take up to 30 working days and express shipment can take between 5 to 7 working days.

Import Duties and Taxes
Orders that are shipped to countries outside Singapore may be subject to import duties and taxes levied by the destination country. Customs policies vary widely from country to country and we are not able to advise what they may be. The recipient of an international shipment will bear any additional charges for import duties and taxes for customs clearance.

We will not be liable for any refund, delivery delay and non-delivery of your order in the event that the items which you have ordered are retained by third parties (e.g. shipping company) because you have not or refuse to pay the import duties and taxes which may be imposed by the government of the destination country.
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