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Ordering

Creating an Account
You can create an account by clicking on the "Shopping Cart - New User" button. You'll be prompted to provide your name, address, contact numbers, email address and create a password.

Your email address and password provide access to your account. We'll ask you to sign in with the e-mail address and password associated with your account. If you forgot your password, we can send it to your email address.

Placing an Order
Selected items may be added to your own shopping cart as you browse the pages. The accumulated shopping list may be reviewed at any time by clicking on the Shopping Cart icon at the top of any page.

You may place items in your shopping cart from the catalog pages by clicking on the words "add to cart". When you click on "add to cart" for a given item, a quantity of one is added to your shopping cart. You can increase the quantity by entering a new number in quantity box of the shopping cart and then click on "recalculate".

The Shopping Cart page allows you to:
- Change the quantity of an item by clicking on the Quantity entry box
- Delete an item by clicking on the Remove check box for that item
- Enter the changes to your order by clicking on "recalculate"
- Return to the home page by clicking on "continue shopping"
- Complete the ordering process by clicking on "checkout"

When you have finished your shopping list, you may click “checkout” to complete the ordering process. The checkout process will ask you to log into the system or create an account if you are a new customer.

The next process will ensure that correct shipping, billing and invoice addresses are entered for the order. Next, the Order Details page is then displayed showing a summary of your order including the final cost. When all of the information on this page is correct, place your order by clicking on "Confirm order". The Order Confirmation page will display to confirm your order. You will receive an email confirming the details of your order.

All prices on the website are in Singapore dollars.

In the event that your order is out of stock, we will notify you via email.

Security
We use industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology to prevent your personal information such as credit card numbers or passwords from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

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